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Frequently Asked Questions
🛍 Discovery & Purchase
How can I experience your perfumes before buying?
We understand how important it is to find the perfect fragrance. That’s why we make it easy for you to explore and fall in love with our collection:
- Complimentary samples with every order over $150: Enjoy 3 free samples with your qualifying purchase to enhance your fragrance journey.
- Samples for purchase: Curious about a specific scent? Purchase a sample to discover what resonates with your style and mood.
- Try before opening: When you purchase a full-sized bottle, you can request a sample of the same fragrance to ensure it’s the right fit before unsealing the bottle.
💡 Tip: Samples are a great way to explore new favorites and take your time to choose the perfect match.
Do you have perfumes for all budgets?
Absolutely! Our collection includes options to suit a variety of budgets. Many of our perfumes are available in travel sizes or smaller formats like 10ml, 15ml, and 30ml: ideal for discovery, gifting, or traveling with your favorite scent.
Whether you’re looking for an affordable introduction to niche perfumes or investing in a full-sized bottle, we have something for everyone — and we’re here to help you find it.
Do you offer free shipping?
Yes — shipping is free in Canada on orders over $150. Delivery is fast and secure, with signature required.
For orders under $150, standard Canada Post fees apply.
How long does delivery take?
Quebec & Ontario: usually 2-3 business days.
Rest of Canada: usually 3-7 business days.
We ship from Montreal, with a tracking number.
What personalized services do you offer?
We’re here to support you — with attention and precision — every step of the way: personalized guidance in-store or remotely, tailored recommendations based on your preferences, special orders for out-of-stock fragrances, email alerts for restocks and new arrivals, and private appointments upon request.
Contact us: +1 514 277-3426
Email: write to us here
Store hours: Monday to Friday: 10am – 6pm / Saturday: 10am – 5pm
🏅 CURATION & TRUST
How do you select your perfumes?
Every fragrance offered at H Parfums results from a rigorous, independent, and artistic selection process.
We don’t follow trends, often shaped by mainstream marketing or promoted through generously paid bloggers. Our approach is different: we focus on quality, originality, and above all, artistic integrity.
- Our selection process includes:
Personal meetings with perfumers, founders, and artistic directors during our travels in Europe.
Thorough testing on various skin types, carried out by our team and loyal customers.
Each perfume we choose deserves to be discovered, worn, and sometimes even collected.
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How do you guarantee the authenticity of your perfumes?
We are proud to be official retailers of niche perfume brands, working directly with
trusted perfume houses worldwide.
By maintaining close relationships with these creators, we ensure that every fragrance in our collection is 100% authentic and sourced directly from the brands themselves.
Shop with confidence knowing you’re receiving genuine, high-quality products, curated with care and passion for true perfume enthusiasts.
What if my perfume is damaged or doesn’t work properly?
If your perfume bottle arrives damaged or the spray mechanism is defective, we’ll gladly replace it or issue a refund.
Otherwise, returns are accepted within 10 days of delivery, as long as the item is unopened, sealed, and in perfect condition.
Samples and decants, due to their nature, are final sale.
💧 APPLICATION & LONGEVITY
How can I make my perfume last longer?
The secret lies in hydration. Drink water !
Well-moisturized skin helps diffuse perfume rather than absorbing it too quickly.
💡 Tips to make your fragrance last:
- Drink water and stay hydrated
- Apply after a neutral cream or unscented oil.
- Target warm areas: wrists, neck, inner elbows, behind the ears.
- Lightly spray clothing — fabrics hold scent beautifully.
- Avoid rubbing after application.
Should I reapply perfume during the day?
Sometimes — a light refresh can bring back the pleasure of wearing it.
But reapplying too often can desensitize your nose or become overpowering.
💡 A few refined gestures:
- Use small, focused sprays on skin or fabric.
- Carry a 10 or 15 ml format for discreet touch-ups.
- Rotate perfumes daily to keep your sense of smell alert.
How does perfume evolve on the skin?
Perfume is alive. It reacts to your skin, your warmth, the air around you — even your mood.
It unfolds in stages:
The top notes are bright and fleeting — they vanish within minutes.
Heart notes follow, more expressive and personal.
Then come the base notes, deeper and lasting, often present hours later… even the next day.
🌿 SKIN & SENSITIVITIES
Are your perfumes suitable for sensitive skin or allergies?
All our perfumes comply with the strict safety standards set by the International Fragrance Association (IFRA). While reactions are rare, if you have sensitive skin or allergies, we recommend starting with a 1ml sample to ensure compatibility.
I can’t smell my perfume after a while — is that normal?
Yes — it’s a natural reaction called olfactory fatigue.
Your sense of smell “filters out” familiar scents to avoid sensory overload. As a result, your fragrance may seem to vanish… but it’s still there, often noticed by those around you.
♻️ storage & care
How can I preserve my perfume?
Perfume thrives in cool, stable, and dark conditions.
To maintain its composition and longevity:
- Keep the bottle away from direct light and temperature fluctuations
- Avoid storing it in steamy bathrooms
- Always close the cap tightly when not in use
💡 A well-preserved perfume can stay true for several years.
ENJOY Free shipping in canada
Over 150$
3 complimentary samples of your choice
With every order over 150$
Top-notch support
Talk with our experts anytime. We are available during business hours and via email.
Quality Guaranteed
We are an Official Retailer, who import directly form the brands we carry.