At H Parfums, your privacy and trust are our top priorities. We are committed to being transparent about how we collect, use, and protect your personal information, so you can shop with confidence.
1. Collection and Use of Personal Information
When you browse our website, make a purchase, or sign up for our newsletter, we collect the personal information you choose to share with us-such as your name, address, email, and phone number. We also collect technical data through cookies (like your IP address, device type, browser, browsing duration, and pages viewed) to enhance your experience, personalize our offers, and analyze our website’s performance.
2. Consent
Your trust matters to us. We only collect and use your information with your consent-whether it’s to process your order, arrange delivery, or send you marketing communications. For our newsletter, we use a checkbox or double opt-in to confirm your permission, in accordance with Canadian anti-spam laws (CASL).
You can withdraw your consent at any time by contacting us at info@hparfums.com or at the mailing address below.
3. Sharing and Transferring Data
We only share your information with trusted partners (such as Shopify for website hosting, Klaviyo for newsletters, and Meta for targeted advertising), and only as needed to provide our services.
Please note that some of these partners may store your data outside Quebec (for example, in the United States), where it may be subject to local laws. We carefully select our service providers for their commitment to privacy and data security.
4. Cookies and Similar Technologies
Our website uses cookies to personalize your experience and analyze traffic. You can accept, refuse, or manage cookies at any time using the consent banner on our site.
5. Security and Data Retention
We use strict security measures to protect your personal information. Your data is retained only as long as necessary to fulfill the purposes for which it was collected, unless otherwise required by law.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may also object to certain uses, such as targeted advertising, or request that your data be erased.
To exercise your rights or for any questions, please contact our Privacy Officer:
Louise
info@hparfums.com
5064 Rue Hutchison, Outremont, QC, H2V 0A6
7. Privacy Incidents
If a privacy incident occurs that could present a risk to you, we will notify you promptly, as well as Quebec’s Commission d’accès à l’information, as required by law.
8. Policy Updates
We may update this policy from time to time. Any changes will be posted on this page with the date of revision. We encourage you to review it regularly to stay informed.
Last updated: April 30, 2025
Thank you for your trust! At H Parfums, your experience and the security of your data are at the heart of everything we do.